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Siliguri

Our core values are built around the thought of patient-first and that each doctor at Manipal Hospitals is a human care expert, going above and beyond the call of duty as they live by the belief that every single life is priceless.......

Our core values are built around the thought of patient-first and that each doctor at Manipal Hospit......

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          Patient Details

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          UHID Patient Name Doctor Name Date & Time Mode of Consultation Location Mobile Number Email ID Consultation Charges
          Video Rs. NA/-

          Payment Details

          Pre Registration ID Patient Name Doctor Name Date & Time Mode of Consultation Location Mobile Number Email ID Registration Charges Consultation Charges Total Amount Payable
          Video

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          Refund Policy
          1) Up to 4 hrs of appointment time:

          Rescheduling of doctor appointment can be done within a week from the date of appointment as per doctor / slot availability.

          Cancellation can be done with full refund of the payment.

          2) Up to 2 hrs of appointment time:

          Rescheduling of doctor appointment can be done within a week from the date of appointment as per doctor / slot availability.

          Cancellation of appointment and refund with a cancellation charge of Rs.100/-.

          3) Less than 2 hrs of appointment time:

          Rescheduling / cancellation of appointment cannot be done, payment non-refundable in this case. However, Units can have the discretion to refund / reschedule in case of exigencies.

          Please note : While making the payment online, above mentioned payment terms and conditions should be agreed upon by customers, by clicking in a box ( I agree) and then proceed for payment.

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          PATIENT CONSENT FOR TELEMEDICINE / TELECONSULTATION

          Telemedicine involves the use of electronic communications to enable Hospitals/health care centres to provide healthcare services at different locations through exchange of information and for the purpose of improving patient care. I, confirm that I have received the necessary information to sign this form and I agree to take part in a live telemedicine/teleconsultation session with Manipal Hospitals.

          I understand that:
          • Interactive audio/video connection, electronic information and communication technologies shall be used for providing me with a telemedicine/teleconsultation.
          • In case the information obtained via teleconsultation is not sufficient to make a diagnosis, I may be required to go to Manipal Hospitals for in-person consultation.
          • Though the telemedicine/teleconsultation is private, other individuals, medical and non-medical, may be present to facilitate the consultation and that they will take reasonable steps to maintain confidentiality of the information obtained.
          • A limited visual examination will take place during the telemedicine/teleconsultation and that it cannot replace a full medical examination done physically at Manipal Hospitals.
          • I have the right to withhold or withdraw my consent to the use of telemedicine/teleconsultation in the course of my care at any time, without affecting my right to future care or treatment. I may also revoke my consent orally or in writing at any time.
          • I may be prescribed medicines for treatment or/and diagnostic tests to further evaluate my health condition. All prescription will be sent to my registered email/phone no. Manipal Hospitals will keep a record of the consultation & prescription in my medical record.
          • The telemedicine/teleconsultation services are not in any way intended to be used in case of an emergency.
          • There can be potential risks with this technology e.g information transmitted may not be sufficient to allow for appropriate medical decision, the video /audio may disconnect/stop in-between, security protocols could fail causing a breach of privacy of personal medical information.
          • Any relevant medical information about me including details of my medical history, examinations, x-rays, tests, photographs or other images may be transmitted /shared by Manipal Hospitals with their staff, specialist, business partners for the purpose of record, communications, feedback, enquires, follow ups, analysis etc.
          • Manipal Hospitals responsibility shall terminate upon conclusion of this teleconference.
          • I hereby consent that in consideration for the telemedicine / teleconsultation services rendered to me, I agree to pay the relevant charges.
          • I hereby release Manipal Hospitals, its personnel and any other person participating in my care from any and all liability which may arise from authorized use of such Video / E-Consultation, Videotapes, Digital recording films and Photographs. I have read this document and understand the risk of the telemedicine / teleconsultation.
          • I hereby consent to participate in a telemedicine / teleconsultation under the terms & conditions described in this document.
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          The benefits of Prime Access OPS are as below:

          • Minimal Waiting Time for Consultations.
          • Exclusive Waiting Area
          • Personal Attention.
          • Fast tracked Services.

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          FAQs

          Booking an appointment at Manipal Hospitals Siliguri City is simple and convenient. You can:
          Call us directly at 0353 665 0000
          Contact our support team for further details.
          Our patient care team will help you schedule an appointment with the right specialist based on your medical needs.

          Yes, you can select your preferred doctor from the list of specialists available at Manipal Hospitals Siliguri City. Each doctor profile provides details about their qualifications, experience, areas of expertise, and available consultation timings. You can book directly with your chosen doctor online or by calling 0353 665 0000.

          Consultation timings vary depending on the doctor and speciality. To know real-time availability and book an appointment, you can call 0353 665 0000 or request a callback for assistance. We recommend booking your appointment in advance to avoid waiting time.

          Yes, doctors at Manipal Hospitals Siliguri City offer online or video consultations, allowing patients to get expert advice from home, review reports online, and receive follow-up consultations conveniently. You can contact 0353 665 0000 to book an appointment with a doctor.

          For a smooth consultation, please carry your previous medical reports, lab test results and imaging scans, a list of current medications, and valid ID proof. Bringing these documents helps the doctor provide an accurate diagnosis and treatment plan, ensuring your appointment is efficient.

          Patients trust Manipal Hospitals Siliguri City for their highly experienced and board-certified doctors, evidence-based treatment protocols, advanced diagnostic and surgical facilities, multidisciplinary team support, and patient-centric care approach. Our goal is to ensure safe, effective, and compassionate healthcare, and you can book an appointment easily to experience our expert care.

          Yes, appointments can be rescheduled or cancelled based on availability. To modify your booking, please call 0353 665 0000 in advance. Our team will assist you in rescheduling your appointment at a convenient time.

          If you are unsure about which specialist to consult, our team can guide you based on your symptoms and medical history. Please call 0353 665 0000, and we will help you book an appointment with the most appropriate doctor for your condition.

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